Privacy Policy

This Privacy Policy ("Policy") is issued by peryagame ("peryagame," "we," "us," or "our") and applies to all personal data collected through the peryagame online casino platform, including the website at peryagame.net, any associated mobile-optimized interfaces, and all related services (collectively, the "Platform").

peryagame is committed to protecting the privacy and personal data of every player who uses our Platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Policy is designed to give you a clear, honest, and complete picture of how your data is handled — written in plain language, not buried in legal jargon.

By registering for a peryagame account, accessing the Platform, or otherwise providing us with your personal data, you acknowledge that you have read and understood this Policy and consent to the data processing activities described herein. If you do not agree with this Policy, please discontinue use of the Platform and contact us to request account closure and deletion of your personal data.

This Policy should be read together with the peryagame Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference and form part of your agreement with peryagame.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, peryagame acts as the Personal Information Controller (PIC) in respect of the personal data collected through the Platform. This means peryagame determines the purposes and means by which your personal data is processed.

Where peryagame engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud infrastructure partners — those parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with peryagame's documented instructions and applicable Philippine data protection law.

peryagame collects personal data from you in several ways: directly when you provide it to us during registration or account use, automatically when you interact with the Platform, and from third parties such as payment providers and identity verification services. The categories of personal data we collect are described below.

3.1 Registration & Identity Data

When you create a peryagame account, we collect the information necessary to establish and verify your identity, including:

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify that you meet the 21+ age requirement).
• Residential address, including barangay, city or municipality, province, and postal code.
• Email address and mobile number registered in your name.
• Username and encrypted password.
• Nationality and country of residence.

3.2 Identity Verification (KYC) Documents

To comply with PAGCOR regulations and Philippine anti-money laundering law, we may collect copies of:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID).
• Proof of address documents (e.g., utility bills, bank statements, barangay certificates).
• Proof of payment method ownership (e.g., GCash or PayMaya account screenshots showing your registered name).
• Source of funds documentation where required by our compliance team.

3.3 Financial & Transaction Data

We collect data related to your financial transactions on the Platform, including deposit and withdrawal amounts, payment method details (account names and masked account numbers for GCash, PayMaya, BPI, BDO, Metrobank, and other supported providers), transaction timestamps, and transaction reference numbers. We do not store full payment card numbers or full mobile wallet PINs.

3.4 Gaming Activity Data

We collect records of your gaming activity on the Platform, including games played, bet amounts, game outcomes, session durations, bonus usage, and wagering history. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory reporting.

3.5 Technical & Device Data

When you access the Platform, we automatically collect certain technical data, including your IP address, device type and operating system, browser type and version, screen resolution, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and Platform optimization.

3.6 Communications Data

We retain records of communications between you and peryagame, including live chat transcripts, email correspondence, and support ticket histories. These records are maintained for quality assurance, dispute resolution, and regulatory compliance purposes.

peryagame uses the personal data we collect for the following purposes. We process your data only where we have a valid legal basis to do so, as described in Section 5.

• Account Administration: Creating, maintaining, and managing your peryagame account, including processing deposits and withdrawals, crediting bonuses, and maintaining your gaming history.
• Identity Verification: Verifying your identity and age in compliance with PAGCOR licensing requirements and Philippine anti-money laundering regulations, including the Anti-Money Laundering Act (AMLA) as amended by Republic Act No. 10927.
• Payment Processing: Facilitating deposits and withdrawals through your chosen payment method, including GCash, PayMaya, BPI, BDO, Metrobank, and other supported providers.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeover attempts, and other security threats to the Platform and its players.
• Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviors, administering self-exclusion and deposit limit tools, and fulfilling our obligations under PAGCOR's responsible gaming framework.
• Customer Support: Responding to your inquiries, resolving disputes, and providing technical assistance through our support channels.
• Legal & Regulatory Compliance: Meeting our obligations under Philippine law, including reporting requirements to PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC).
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates where you have provided your consent to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: Analyzing aggregated, anonymized usage data to improve the performance, features, and user experience of the peryagame Platform.

Under the Philippine Data Privacy Act of 2012, peryagame processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is necessary to perform our contract with you — specifically, to operate your peryagame account, process your transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing that is required to comply with applicable Philippine law, including PAGCOR licensing conditions, AMLA reporting obligations, and NPC data protection requirements.
• Legitimate Interests: Processing that is necessary for peryagame's legitimate business interests, including fraud prevention, security monitoring, and Platform improvement, provided that such interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily in the context of marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

peryagame does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

6.1 Service Providers

We share personal data with carefully selected third-party service providers who assist us in operating the Platform, including payment processors (e.g., GCash, PayMaya, and banking partners), identity verification and KYC service providers, cloud hosting and infrastructure providers, customer support platform operators, and fraud detection and cybersecurity vendors. All service providers are contractually bound to process your data only on peryagame's instructions and in compliance with applicable Philippine data protection law.

6.2 Regulatory & Law Enforcement Authorities

peryagame may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of any such disclosure where we are legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of peryagame's assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you of any such transfer and the privacy practices of the acquiring entity prior to your data being transferred and becoming subject to a different privacy policy.

6.4 With Your Consent

We may share your personal data with third parties in any other circumstances where you have provided your explicit prior consent to such sharing.

peryagame uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the Platform. Cookies allow us to recognize your device, maintain your session, remember your preferences, and analyze how the Platform is used.

7.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without impairing Platform functionality.
• Functional Cookies: These cookies remember your preferences and settings (such as language and display preferences) to provide a more personalized experience on the Platform.
• Analytics Cookies: These cookies collect anonymized information about how players use the Platform, including which pages are visited most frequently and how players navigate between pages. This data helps us improve the Platform's performance and user experience.
• Marketing Cookies: These cookies are used to deliver promotional content that is relevant to your interests. They are only placed with your prior consent and may be withdrawn at any time through your browser settings or account preferences.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set preferences for specific websites. Please note that disabling strictly necessary cookies will impair your ability to use the Platform, including logging in to your peryagame account. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

peryagame retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Policy, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, peryagame will securely delete or anonymize your personal data in accordance with its internal data disposal procedures. Where anonymization is not technically feasible, the data will be securely destroyed.

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by peryagame. These rights may be exercised by contacting our Data Privacy Officer using the details provided in Section 14.

peryagame will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it. We may request proof of identity before processing any data rights request to protect against unauthorized access to your personal data.

peryagame implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include, but are not limited to:

• Encryption: All data transmitted between your device and the peryagame Platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Sensitive data stored in our systems, including passwords and financial information, is encrypted at rest using strong cryptographic algorithms.
• Access Controls: Access to personal data within peryagame's systems is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data protection training.
• Network Security: peryagame's infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, and continuous security monitoring to detect and respond to potential threats in real time.
• Vulnerability Management: peryagame conducts regular security assessments, penetration testing, and vulnerability scans to identify and remediate potential weaknesses in its systems.
• Incident Response: peryagame maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by Philippine law.

While peryagame takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You also play an important role in keeping your data safe — please ensure that your peryagame account password is strong and unique, and that you log out of your account after each session, particularly on shared devices.

The peryagame Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. peryagame does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register for or use the peryagame Platform, and you must not provide any personal data to us.

If peryagame becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to delete that data from its systems and close the associated account. If you are a parent or guardian and believe that your child has provided personal data to peryagame, please contact our Data Privacy Officer immediately using the contact details in Section 14.

The peryagame Platform may contain links to third-party websites or services for informational or operational purposes. peryagame has no control over the content, privacy practices, or data handling of any third-party website, and this Policy does not apply to any third-party site you may access via a link on the Platform.

We encourage you to review the privacy policy of any third-party website you visit before providing any personal data to that site. peryagame accepts no responsibility or liability for the privacy practices of any third-party website or service.

peryagame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Policy, peryagame will notify registered players by email and by posting a prominent notice on the Platform prior to the changes taking effect.

The effective date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how peryagame protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.

If you have any concerns about a proposed change to this Policy, please contact our Data Privacy Officer before the change takes effect. Where a proposed change materially affects your rights or the way we process your personal data, we will provide you with a reasonable opportunity to review the change and, where applicable, withdraw your consent before the change takes effect.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way peryagame handles your personal data, please contact our Data Privacy Officer using the details below. All data privacy inquiries are handled with strict confidentiality.

When contacting the DPO, please include your full name, registered email address, and a clear description of your inquiry or request. For data rights requests, please also include a copy of a valid government-issued ID for identity verification purposes.

If you are not satisfied with peryagame's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.